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NTB Leon Valley TX Complaint - Tire Failure In 29 Days, With Warranty, Still costs $40 - Sumimoto Tire
NTB Leon Valley TX Complaint

NTB Leon Valley TX Complaint

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iPhone Hotline App Review: Tire Failure In 29 Days, With Warranty, Still costs $40 - Sumimoto Tire


I bought 4 tires with road hazard warranty from NTB on May 21 2012. On June 19th the tire developed a huge herniation on the sidewall. No puncture, no abrasions. NTB says they'll replace the tire but they charge me 40.70 for a new warranty. I say the tire is defective. NTB says no, this is caused by heat. I think a tire should last longer than a tank of gas. This tire has less than 200 miles on it.


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Comments


measuredreams says: (6 years ago)
 0
Well, NTB made it right. I wrote this review on the phone in the waiting room. When I went out to pay the clerk was getting ready to run my card and the manager changed his mind and said ok, we'll take care of it. So I got the tire replaced and the new warranty, no charge. Thanks for making this right.




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